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Privacy Policy

>> Read about our Website's Privacy Policy

Your Privacy

At TropicalNorthQueensland.com.au, we are committed to protecting the privacy and security of our customers. Therefore, this privacy policy outlines how TropicalNorthQueensland.com.au handles and protects your Personal Information (such as your name, address, phone number, email address and credit card information).

 

What Information Do We Collect?
TropicalNorthQueensland.com.au collects Personal Information when you:

  • Make A Booking
    Details such as your full name, address, phone numbers and credit card information are submitted every time you make a booking with us. This is the minimum amount of information required from you to make a booking with us.

  • Contact TropicalNorthQueensland.com.au
    When you use our feedback form or contact us via email, we collect information such as your full name, email address and/or telephone numbers. This information is needed if ever we need to contact you or reply to your queries of assistance or feedback.


How Do We Use Your Information?
TropicalNorthQueensland.com.au uses your Personal Information to:

  • Process your Booking
    We require your personal details such as your full name, address, phone numbers and credit card information to process your booking with the property you wish to stay at. This is the minimum amount of information required from you to make a booking with us. We also use your details if we need to contact you if there is a problem with your booking, so please make sure the details you supply are accurate.


How Do We Protect Your Information?
In accordance with our Privacy Policy and to protect your information our website has obtained a digital certificate from GeoTrust SSL Certicates (Equifax Secure Inc.) to provide a secure method to transmit your information to us. SSL or Secure Socket Layer is a security protocol which is embedded in all modern browsers and has become an international standard on the internet. It engages automatically when the user connects to a web server that is SSL-enabled.

Mailing Lists and your Privacy
Our website allows you to subscribe to our newsletters which provide you with information on accommodation deals that we may be releasing to the public. We only ask for a name and email address to subscribe. If you did not personally subscribe to the mailing list and wish to be removed, you can unsubscribe from the service by visiting our Mailing List Removal page. You will not receive emails from us in the future.

For All TNQ Apartment and Hotel Accommodation Reservations
Within Australia
1800 221 607
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From New Zealand
0800 802 805
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From the UK
0800 028 8264
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From the USA
1866 724 1342
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From Canada
1866 582 4909
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Elsewhere
+61 7 4242 4105
© Copyright 1998-2014  Tropical North Queensland Tourist Information Centre, All Rights Reserved. ABN 37-101-514-774


Terms And Conditions - Privacy Policy

* Tropical North Queensland Tourist Information Centre is a subsidiary of Australian Tourist Information Centres Pty Ltd, a privately owned company contracted to represent more the 350 buildings in Tropical North Queensland. This website is the official website for the Tropical North Queensland Tourist Information Centre, a registered business in the state of Queensland.
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