The Emerald Guest Reviews

The Emerald
Staff Service 8/10
Rooms 7.7/10
Location 8.6/10
Things To Do 8/10
8.1
Based on 27 user reviews.
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Guest Reviews(1-10 of 27)

Great Experience

Rating 8/10
Room Type: 2 Bedroom ApartmentReviewed 07 Nov 2011, by Nikita from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 8/10
  • Staff Service: 7/10
  • Location: 8/10
  • Rooms: 10/10
  • Things To Do: 8/10

The pool was lovely and warm and the views were amazing. The apartment was beautifully presented and had all amenities we required.



0.3

Very Convenient

Rating 8/10
Room Type: 2 Bedroom ApartmentReviewed 29 Aug 2011, by Casey from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 8/10
  • Staff Service: 8/10
  • Location: 9/10
  • Rooms: 8/10
  • Things To Do: 9/10

The Emerald in Surfers Paradise is in a very ideal location. Its extremely close to the beach, the main shopping centres, the nightlife and the amusement parks. Its facilities are more than what you could ask for with an excellent pool, en-suite spa bath and overall clean apartments. It also offers a pontoon jetty to fish off if you enjoy casting a line out. Thank you very much for a terrific weekend!



0.3

Excellent Service

Rating 10/10
Room Type: 2 Bedroom ApartmentReviewed 27 Jul 2010, by Christy from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 10/10
  • Staff Service: 10/10
  • Location: 10/10
  • Rooms: 10/10
  • Things To Do: 10/10

Friendly Staff, Excellent service, spacious rooms, great Prices, perfect views right in the heart of surfers paradise i would certainly recommend it to anyone looking for the ultimate Gold Coast Experience at affordable prices without compromising on quality!



0.3

Great location, but poor service

Rating 4/10
Room Type: 2 Bedroom ApartmentReviewed 22 Feb 2010, by Melanie from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 4/10
  • Staff Service: 3/10
  • Location: 9/10
  • Rooms: 4/10
  • Things To Do: 3/10

The location was great for getting into the heart of Surfers Paradise.



0.3

Reasonable Hotel and Service

Rating 7/10
Room Type: 2 Bedroom ApartmentReviewed 27 Jan 2010, by Lachlan from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 7/10
  • Staff Service: 8/10
  • Location: 6/10
  • Rooms: 6/10
  • Things To Do: 7/10

The rooms were a reasonable size, it opened up well and allowed for some nice breezes to come through. Not exactly state of the art, but certainly clean and well looked after. Staff were friendly and accommodating.



0.3

Fantastic home away from home

Rating 9/10
Room Type: 2 Bedroom ApartmentReviewed 13 Nov 2009, by Scott from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 9/10
  • Staff Service: 10/10
  • Location: 10/10
  • Rooms: 9/10
  • Things To Do: 9/10

Rooms were great. Spacious and all the modern appliances you need. Views are unbelievable. Staff were very friendly and helpful. Weather just lazying around the brilliant pool or just a short walk to the beach or heart of Surfers shopping district. What more can I say. Oh yes 10-15 mins drive to all theme parks. Loved our stay!!!!



0.3

Great Place to Stay

Rating 9/10
Room Type: 2 Bedroom ApartmentReviewed 07 Oct 2009, by Rose from New Zealand
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 9/10
  • Staff Service: 10/10
  • Location: 8/10
  • Rooms: 10/10
  • Things To Do: 9/10

Clean and tidy, but most of all quiet and very handy to Cavill Ave and the beach. Our apartment was nicely decorated with everything you needed for a good holiday. Beautiful BBQ area. We stayed during the University games and even with the high number of young people staying, there was no noise or problems I thought may have arisen. The Managers were effecient and in control of the complex. Thanks for a great holiday, hope we can get back again soon. We would certainly recommend The Emerald to Family and Friends.



0.3

Fantastic Value for Money

Rating 7/10
Room Type: 2 Bedroom ApartmentReviewed 15 Jul 2009, by Darren from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 7/10
  • Staff Service: 8/10
  • Location: 8/10
  • Rooms: 8/10
  • Things To Do: 5/10

Great location! Quiet, but still easy walking distance to Cavill Mall and Beach. We stayed on 14th floor and the view were spectacular. Rooms were very comfortable and the staff were very helpful when approached.



0.3

quiet hotel

Rating 6/10
Room Type: 2 Bedroom ApartmentReviewed 21 Jun 2009, by Sarah from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 6/10
  • Staff Service: 4/10
  • Location: 8/10
  • Rooms: 5/10
  • Things To Do: 8/10

central to shopping, food, entertainment. Convenient parking, when accessible. Very quiet. The lady on reception was polite.



0.3

Great Hotel

Rating 7/10
Room Type: 2 Bedroom ApartmentReviewed 02 Jun 2009, by Leanne from Australia
business
The Emerald
7 Mallana Street
Surfers Paradise4217
Australia
  • Overall: 7/10
  • Staff Service: 8/10
  • Location: 9/10
  • Rooms: 6/10
  • Things To Do: 7/10

Close to the centre of Surfers but nice and quiet.



0.3